Costs

At Value Wellness, all prices include GST where applicable. Our fees are designed to remain accessible while reflecting the high-quality, evidence-based support we provide.

• Individual therapeutic sessions: $190
• External clinical supervision: $215
• NDIS Support Coordination: $170

We align our pricing with the guidelines set by:

• WorkCover (QLD)
• Victims Services (NSW)
• Victims Assist (QLD)
• EAP Providers
• Medicare
• AASW 

We aim to keep our rates below many of these pricing benchmarks to help ease financial pressure, especially in light of current cost-of-living challenges. If any price changes are necessary, you will receive a minimum of three months' notice.

Medicare: 

· If you have a Mental Health Care Plan (MHCP) from your GP, psychiatrist, or paediatrician, you may be eligible for a Medicare rebate of $85.20 per 50+ minute session.  

· Medicare helps reduce the cost by providing a rebate. This means that for each session, Medicare will refund you $85.20, which lowers the out-of-pocket cost you pay.

· For example, if a session costs $190, and you have a valid MHCP, Medicare will give you back $85.20 into your bank account, so your effective cost is $104.80 per session.

NDIS:

· For individuals supported by the National Disability Insurance Scheme (NDIS), sessions are billed at $190 each. This rate is below the current NDIS pricing guidelines, offering you high-quality support at a cost-effective rate.

· We work with self-managed and plan-managed NDIS participants. If you’re unsure how your funding can be used, we’re happy to help clarify how our services fit within your plan.

While we follow the pricing guidelines set by the Australian Association of Social Workers (AASW) and the NDIS, our fees are substantially lower to help ease the impact of the current cost of living. If there are any changes to our pricing, we’ll give you at least three months’ notice to ensure transparency and support your planning.

If you’re unsure about rebates or funding options, we’re happy to guide you through the process.

Affordability

Unfortunately, we do not offer bulk billing. If you are experiencing financial hardship or your budget does not allow for our services, please reach out. We can explore options such as scheduling fewer appointments or recommending other support services, including Centacare, Relationships Australia, Head to Health, Beyond Blue, Call to Mind, Headspace, or Open Arms.

For private payments, once your payment details (including credit card information) are securely stored in our clinical software system - Halaxy, there is no need to handle payments again. This allows us to separate the financial and clinical aspects of your care, enabling us to focus entirely on your treatment. 

We accept only card payments or direct deposits, and unfortunately, we cannot process cash, phone, or tap payments.

We do offer pensioners (carers and seniors with a pension card) a 20% discount.