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Value Wellness
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Approved Provider of:

mindful self-compassion
acceptance commitment therapy
Medicare provider
Accredited Mental Health Social Worker
Psychological Therapy
Clinical Supervision
Accredited Mental Health Social Worker
Clinical Supervision
Association of social workers
circle of security parenting program
cool kids anxiety program

Safety of Social Workers

AASW Members Must Declare & Disclosure

AASW Member Declaration

To support AASW shared commitment to professional standards, Social Workers must confirm five key declarations as part of their AASW membership. 

  1. AASW Code of Ethics
  2. AASW Privacy Policy
  3. Ethics Complaints Management Process (ECMP)
  4. Obligation of Continuing Disclosure to AASW
  5. Statement of Member Conduct


Member Disclosures

To uphold the integrity of AASW profession Social Workers must complete three important disclosures:

  1. Current or past criminal proceedings
  2. Ongoing fitness to practice as a social worker
  3. Matters affecting suitability for AASW membership 

Why Choose Social Workers? (FAQ)

    FAQ ... want more details?

    Please reach us at admin@valuewellness.com.au if you cannot find an answer to your question.

    Mental Health Support

    Value Wellness offers tangible social work support along with a range of evidence-based therapies to effectively address specific mental health issues as well as other social stressors impacting on your wellbeing. 

    At Value Wellness, we’re here to support individuals at every stage of life with a range of mental health and social challenges. Whether you're a young adult, an adult, or a senior, we offer compassionate and experienced care tailored to your unique needs.

    We specialize in helping those dealing with Anxiety, providing strategies and support to manage and reduce anxiety. At Value Wellness, we make sure you have take-home strategies at each therapy session. 

     
    Acknowledging and Addressing Social Stressors

    We understand the impact of various social stressors on our mental health, including:

    • Interpersonal Conflicts: Navigating and resolving relationship challenges.
    • Social Isolation and Loneliness: Finding connection and support in difficult      times.
    • Workplace Stress: Managing job-related pressures and burnout.
    • Financial Hardship: Addressing the stress associated with economic difficulties.
    • Cultural and Spiritual Impacts: Understanding and integrating cultural and      spiritual influences.
    • Family and Carer Responsibilities: Balancing family duties with personal      well-being.
    • Stress and Fatigue: Reducing stress and managing exhaustion.
    • Social Expectations and Peer Pressure: Handling societal and peer-related stress.
    • Grief and Loss: Supporting you through periods of mourning and adjustment.
    • Discrimination and Prejudice: Providing support in the face of discrimination or bias.
    • Major Life Changes and Transitions: Easing the impact of significant life      events.
    • Social Media Pressure: Managing the effects of social media on mental health.
    • Bullying: Offering support for those experiencing bullying.
    • Child Safety Issues and Domestic Violence: Providing help and resources for these critical concerns.

     
    Acknowledging and Support with Comorbid Health Conditions

    We are equipped to support individuals with:

    • Health Issues: Managing the impact of chronic or acute health conditions.
    • Sleep Issues: Addressing difficulties with sleep and its effects on mental health.
    • Sexuality and Gender: Supporting individuals in understanding and expressing their sexuality and gender.
    • Substance Misuse: Assisting with drug, alcohol, and prescription medication challenges.
    • PTSD and Trauma: Offering specialized care for those dealing with past trauma.
    • Panic Disorder: Helping manage and reduce panic attacks.
    • Chronic Pain and Illnesses: Integrating care for persistent physical pain and health conditions.
    • Dementia and Delirium: Supporting individuals with cognitive challenges.
    • Developmental Disorders and Learning Disabilities: Assisting with ADHD, autism spectrum disorder, dyslexia, and other developmental issues.
    • Personality Disorders: Offering targeted support for various personality disorders.


    Alongside Focused Psychological Assessments and Therapies, Accredited Mental Health Social Workers can help you:


    • Understand your mental health symptoms, neurodiversity, disabilities and social stressors which impact your life.
    • Acknowledging and addressing broader social needs like helping you when you are vulnerable or in crisis.
    • Navigate many complicated systems and services like Centrelink, NDIS, Child/Family Services, Housing/Rent Support, Drug and Alcohol Services, Youth Services, My Aged Care, Pain Management Programs, Financial Counselling Service and Victims Assist.
    • Link and provide you with warm referrals & handovers to appropriate services.
    • Support letters & advocate for your legal rights, with thorough knowledge of legislation.
    • Offer tangible support and take-home strategies.
    • Value authentic therapeutic relationship and power balance with you.
    • Contribute a social work's perspective to your goals and treatment plans to help your GP and other services support you better.
    • If you consent, we can communicate with family, carers and stakeholders (including GPs) to gather information, give education, discuss strategies, share safety plans and offer support.
    • Acknowledge and validate your unique strengths and diversities like your culture, gender, hobbies.
    • Family meetings - with new/complex diagnosis or specialists to help support, advocate & educate family members.


    • Cognitive Behavioral Therapy (CBT): A proven method to help individuals identify and change unhelpful thought patterns and behaviors.
    • Acceptance and Commitment Therapy (ACT): Focuses on accepting thoughts and feelings as they are, rather than fighting them. Promoting psychological flexibility and aligning actions with values. 
    • Relaxation Strategies: Relaxation and self-soothing techniques to help reduce stress and manage anxiety.   Understanding how progressive muscle relaxation, controlled breathing, and trauma yoga can help the body and mind to be well.
    • Skills Training: Practical tools to develop coping skills, manage anxieties and improve daily functioning.  Learning problem-solving, emotional regulation, distress tolerance, social skills and stress management skills. Skill-building can help improve communication and understand how to have healthier relationships with others. 
    • Psychoeducation:  Educating clients on topics like mental health, attachment styles, stages of change, and the mind-body connection to enhance self-understanding, optimal well-being and effective coping strategies. 
    • Interpersonal Therapy:  To address relationship issues. Improving our relationships with others and communication skills to relieve mental health symptoms. Learn how to lean on loved ones or strong healthy people for support. Understand emotions and behaviours and how they affect our relationships and in turn our mental health. 


    At Value Wellness we will safely & compassionately explore important parts of your story which are meaningful: lifestyle factors, social support, psychological wellbeing, environment, strengths, values, culture and spirituality. 


    Our Accredited Mental Health Social Workers use a range of comprehensive assessment tools to provide thorough evaluations of mental, emotional, and social well-being. These may include:


    • Biopsychosocial Assessments: To screen and understand your strengths, supports, culture/spirituality, body, symptoms, emotional distress, and social factors affecting you
    • Mental Health screening:
      · Kessler 10 (K10), Kessler 5 (K5)
      · Depression Anxiety Stress Scales (DASS 21)
      · Adverse Childhood Experiences Assessment (ACE)
      · Edinburgh Postnatal Depression Scale (EPNDS) 
    • Risk assessments & safety planning: to safely understand and help you protect yourself and others with a variety of issues like domestic and family violence, suicide, self-harm, risky behaviours & drugs and alcohol. Modified Scale for Suicidal Ideation (MSSI), Safeside or Beyond Blue safety plans.
    • Developing Treatment Plans: Creating personalized treatment plans based on      assessment findings to address specific needs.
    • Monitoring Recovery: Tracking progress and adjusting treatment strategies to      support effective recovery and well-being.


    The most important part is that this is your space to feel heard, validated, and supported without judgment. There’s no right or wrong way to experience therapy—it’s about what works for you. 


    When you walk in, the environment will be calm, safe, and supportive. You’ll be met with empathy and kindness. We hold no negative judgments. we will not pressure you and we practice the motto "good enough".


    In the first session, we will introduce ourselves and get to know each other like share hobbies and interests. The therapist will explain our role, what happens in sessions, our background and our preferred style of therapies. We explain our scope of practice as a Social Worker (like we do not diagnose or prescribe medications). We will discuss some team boundaries, and we will explain our polices like privacy, and confidentiality and their limitations. You will be asked if you have any questions and if you understand what we have discussed, if you consent to treatment. 


    We will ask if there are any family members, support people, carers or stakeholders that you would like us to contact or give/receive information. You do not need to retell your story if you have seen another therapist/service who can send their notes on to us. We just need written permission for this, and we can request information rather than you running around. Alternatively, we understand that therapy/information can be sensitive, and we respect if you wish for our sessions to remain private. We practice "nothing about me without me" so we won't be contacting/disclosing your information without your knowledge. We try our best to let you know who we have talked to about what. We try to cc you into emails for transparency.


    You will be asked to complete consent forms and mental health questionnaire (including if there are any safety concerns).


    You will always be given the opportunity to decide if we are the "right fit". We absolutely take no offence if we are not the professionals for you. We urge you to let us know (even via email/text) and we can recommend a better fit or you can feel free to take your referral to someone you choose who is a better fit for you. You need to genuinely feel like the therapist is someone who you can comfortably and truthfully open up about your thoughts, feelings and behaviour.

     

    Together, we’ll create small, achievable goals to help you feel more in control of your anxiety and social stressors. This might involve practicing skills outside the session or focusing on specific situations that cause stress.


    You’re the expert in your own life. The therapist will work with you, not at you. Expect to talk about what’s been happening, how anxiety shows up for you, and what you hope to achieve. There’s no pressure to share everything at once; it’s about going at your own pace. 


    Your therapist will ask questions to get to know your unique experience of anxiety. Together, we will explore triggers, patterns of thinking, and how anxiety affects different areas of your life—whether it’s physical symptoms, racing thoughts, or emotional overwhelm. 


    You won’t be rushed. We’ll check in regularly to ensure the approach feels right and is working for you. Your progress and comfort are always the priority. 


    You will walk out of sessions with tangible, take-home strategies to practice out of session.


    You may notice we take some notes. Therapists will record some brief notes for our memory of key assessment information and to make a thorough plan for your therapy.  Notes are typed and stored in a locked online Clinical Notes system with Australian Standards for Allied Health called Halaxy. If you ever need to access notes, please email us. We are transparent and happy to share with you. You are also welcome to take notes if you like.


    Payments will be collected for session after session has completed.


    We send a letter to your referrer and/or General Practitioner after the first session, 6th session and 10th session. We will recommend a set number of sessions for you according to our professional assessment and schedule of supports, however if circumstances change or if you voluntarily choose to stop sessions you can do this anytime. Please let us know via text/email so we can send a closure letter to you, your referrer and/or GP.



    You can bring up things in life that keep you feeling struggle, pain, uncomfortable or anxious.

    If you are feeling unsafe, please let us know and we can help.

    Communication difficulties or relationship issues.

    A major life event which has had an emotional impact on you.

    Major life changes which you are adjusting to.

    Embarrassing things that you wish to tell someone, but you don't want them to tell others.

    Things you have been holding onto that you wish to hold lighter or let go of.

    Thoughts of self-harm or suicide. We can help.

    Feelings like lonely, sad, fear, angry, grief & loss, overwhelmed.

    Concerns with drugs (illicit/prescribed) or alcohol.

    Physical health issues.

    Caring for someone who you love but you are tired, worried, frustrated, resentful, guilty.


    Value Wellness uses other persons to provide some or all services, ONLY AASW social worker members and Australian-based virtual assistants. 


    Value Wellness will have an agreed professional contract including Non-Disclosure Agreements (NDAs) with subcontractors. They abide by relevant QLD and national laws like Privacy Act 1988 (Cth), Workplace Health and Safety Act 2011 (QLD), Fair Work Act 2009, Anti-Discrimination Act 1991 (QLD). 


    Subcontractors will obtain and maintain public liability and professional indemnity insurance. Value Wellness subcontractors act in line with our business ethos. 

    Any work undertaken by Value Wellness subcontractors will be undertaken to the same standard as stated in this agreement. Any services provided by the subcontractor will be governed by terms and conditions of the sub-contractor’s contract.


    Social Workers

    Social workers will be suitably qualified, abide by industry standards like agree to confidentiality agreements. Social Workers are required to have AASW membership, insurance and working with children check. They will undertake the therapeutic tasks and social work within the schedule of supports. 


    Virtual Assistants

    Generally, virtual assistants are responsible for: administrative supports, customers service, project management, research and data analysis, content creation, technical support, personal tasks and financial management. Value Wellness virtual assistants act in line with standards of: Professionalism, ethics, communication, quality of work, time management, client relationship management, technical proficiency, continuous improvement and work-life balance. You may receive an email from them. If so, they will have their own email signature for clarity.


    We respect your right to refuse subcontractors. Please let us know via email if this is the case. 

    If you have feedback (compliment or complaint) about Value Wellness subcontractors, please let us know as soon as possible.


    Value Wellness offers several programs.


    Cool Kids Anxiety Program

    10 sessions (1.5 hr each)

    The Cool Kids Anxiety Program is a structured, evidence-based program designed to help children and adolescents manage anxiety through Cognitive Behavioural Therapy (CBT), with a particular emphasis on exposure therapy. 

    The program aims to teach children, adolescents, and their parents’ practical skills to manage anxiety. It focuses on identifying and changing unhelpful thinking patterns and gradually facing feared situations (exposure), which helps reduce avoidance behaviours and build confidence. 


       

    The Circle of Security® Parenting™ program   

    8 sessions (1.5 hour each)

    A reflection program. We help parents and caregivers   to better understand their child’s emotional world by learning to read and   respond to their child’s emotional needs; Support their child’s ability to   successfully manage emotions; Enhance the development of their child's   self-esteem; Honour inner desires for their children to be secure. This helps   give children a secure base from which the child can explore the world and a   safe haven to which they can return when distressed.


    Mindful Self-Compassion Therapy (MSC) 

     8 sessions (2 hours each)

    Mindful Self-Compassion Therapy (MSC) is a therapeutic approach designed to cultivate self-compassion and mindfulness as a means to enhance emotional well-being and resilience. Developed by Dr. Kristin Neff and Dr. Christopher Germer, MSC combines principles of mindfulness and self-compassion to help individuals deal with challenging emotions and improve their relationship with themselves.


    Carer Support

    To assist client’s informal carers/family to gain support for carer stress, carer fatigue, compassion fatigue, burnout, indirect trauma. 

    To increase self-care and self-compassion. 

    Psychoeducation and skill building. 

    Link with appropriate services


    Value your clients? Value your Wellness

    Ready to advance your professional development and provide exceptional care? Connect with us to schedule your supervision session or learn more. 


    We work to live (Our difference)


    Our aim is to enhance workforce capacity through professional development, ethical practice, and effective navigation of your roles.

    We help with tailored support for social workers, students, allied health professionals, NDIS staff, human service workers and childcare staff.

    We are outside your organisation. 

    We aim to help your practice so you can feel confident to switch off after work.


    EAP: Services also provided through Employee Assistance Programs.


     Expert Coaching & Mentoring

    · Refine Skills: Benefit from years of knowledge and experience in mental health, social work & psychological science. We provide targeted feedback and strategies that help guide your clinical skills and deliver the highest standard of care for your clients.

    · Effective Strategies: Learn to develop and implement strategies that enhance your organization and support to clients. We help you address complex cases with confidence, ensuring you’re equipped to handle any challenge that arises.


    Supportive and Reflective Space

    · Confidential & Safe Environment: We offer private, supportive, person-centered and trauma-informed sessions where you can reflect on your practice and manage work-related stress. This environment encourages open discussion and growth.

    · Explore New Approaches: Use our time together to explore innovative approaches to your work. We’re here to help you find new ways to tackle challenging cases and enhance your effectiveness.


    Ethical Practice Focus

    · Maintain High Standards: Ethical practice is a cornerstone of quality care. Our sessions will emphasize maintaining high ethical & professional standards and strong boundaries, ensuring that your practice remains respectful and effective.

    · Enhance Ethical Decision-Making: Develop a deeper understanding of ethical considerations in your work, helping you to make informed and responsible decisions for your clients.


    Flexible and Accessible

    · Customized Sessions: Choose from one-on-one or group supervision, in person or online. We offer flexible scheduling options to accommodate your preferences and busy work life.

    · Adaptable Formats: Whether you prefer face-to-face meetings (at place of your choice locally) or virtual sessions, we provide convenient options that fit your needs and ensure consistent support.


    Professional Development

    · Improved Clinical Skills: Social Workers are experts in keeping up to date with law, policies, initiates, programs, services. Enhance your competence and confidence in handling complex cases and maintaining up to date evidence-based interventions.

    · Enhanced Decision-Making: Strengthen your ability to make ethical decisions and uphold high standards of practice and legal obligations.


    Support the Supporter

    · Reduced Burnout, Compassion Fatigue & Impacts of Vicarious Trauma: Address work-related stress and reduce the risk of burnout through supportive supervision.

    · Greater Job Satisfaction: Experience increased job satisfaction and personal growth as you refine your practice and achieve professional goals.

    · Therapists get therapy: We get therapy and clinical supervision to be our best for our supervisees.


    Our Policies

    Value Wellness Introduction to our Fair Ethical Policies and Processes 2025 (pdf)Download
    Why choose Social Workers - Value Wellness (pdf)Download
    NDIS Code of conduct (pdf)Download
    AASW-Code-of-Ethics-2020 (pdf)Download
    AASW_Practice-Standards-2023 brief (pdf)Download
    AASW Practice Standards MHSW 2014 (pdf)Download
    AASWPracticeStandards- supervision in practice S8 (pdf)Download

    More about our Therapies

    Cognitive Behavioural Therapy

    Cognitive Behaviour Therapy (CBT) is a form of talk therapy where you collaborate with a counsellor over several sessions to explore and manage your thoughts and emotions, particularly during challenging times. CBT focuses on the connection between your thoughts, feelings, and actions, helping you address issues more effectively and improve your well-being.

    CBT assumes:

    1. Our thoughts (cognitions) link our feelings and actions.
    2. Distorted or incorrect thoughts can lead to mental distress and difficulties.
    3. By changing these distorted thoughts and behaviours, mental distress and related problems can be alleviated.

    Accredited Mental Health Social Worker
Psychological Therapy
Clinical Supervision
psychology

    Terri Woodward

    Accredited Mental Health Social Worker 434367

    Medicare 519019KF  


    Tweed Heads - Online, Home visits

    Mobile: 0493 173 739

    Fax: (07) 31029321

    Email: admin@valuewellness.com.au

    Terri Woodward
Tweed heads
Accredited Mental Health Social Worker
Psychological Therapy
supervisor

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